Returns & Exchanges
At CUCKOO, we want you to love your home products, which is why we offer a 30-day return window for items in their original packaging. Whether it is a kitchen appliance or a home wellness product, we are committed to ensuring your complete satisfaction.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return.
Pack with Care
Securely place the items in their original box with all manuals and accessories included to ensure a full refund.
Ship It Back
Print the prepaid shipping label provided via email, attach it to your package, and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned unit, we will process your refund back to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing